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Additional steps for Mac users

If you're using a Mac, you may need to take additional steps to install and run Proctortrack.

If a 'malicious software' notification displays

  1. Select OK on the notification.

    macOS notification when first running Proctortrack

  2. Then use one of the following methods to open Proctortrack.

Option 1 — Move to /Applications

  1. Go to your Downloads folder, locate the Proctortrack application, and drag it to /Applications to complete the installation.
  2. Right-click the Proctortrack application and select Open.

Option 2 — Open file anyway from Downloads

  1. Locate the Proctortrack application in the Downloads folder.
  2. Right-click the Proctortrack application and select Open.
  3. A malicious software notification displays with an option to open the file anyway. Select that option to launch Proctortrack.

Option 3 — Open file anyway in System Preferences

  1. Go to System Preferences > Security & Privacy.

  2. On the General tab, select Open Anyway.

    Security & Privacy screen with Open Anyway highlighted

Enable privacy permissions

When you open Proctortrack, it may prompt you to enable settings on your Mac to allow Proctortrack to monitor and record your test session.

Security & Privacy screen — Privacy tab with Proctortrack checkbox in screen recording list

To enable the settings:

  1. Go to System Preferences > Security & Privacy.
  2. Select the Privacy tab.
  3. Select the Proctortrack checkbox for each setting Proctortrack requests: Screen Recording, Camera, Microphone, Keyboard, Full Disk Access, and Input Monitoring.

  4. If a setting requires a restart of Proctortrack before it takes effect, a popup displays. Select Later.

    Security & Privacy screen with Proctortrack checkbox selected in multiple permission lists

  5. Continue adjusting all the required settings, then close and reopen Proctortrack.