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Getting help

For issues with your test, contact the instructor for your test or your institution's help desk.

If you need help installing or using Proctortrack, browse to the Proctortrack support page to open a ticket, or contact the Proctortrack support team by live chat, phone, or email.

Help with Proctortrack during a test

During a test, select the person icon Support icon to link directly to the Proctortrack support page.

Proctortrack support icon highlighted in the test panel

You can then access immediate help by selecting the live chat icon at the bottom right of the Proctortrack support page.

Proctortrack support page with the live chat button highlighted