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Comments

The Comments section on an item lets everyone involved in developing and approving the item hold a discussion. You can post messages, reply to other authors' messages, and attach files.

The Comments section showing an existing message with Add New Message link, Show comments for version dropdown, post actions, and Add a comment reply area

Add a message

  1. Open the item and navigate to the Comments section.
  2. Select Add New Message.
  3. Enter a subject in the Subject field and your message in the body field.
  4. To attach a file, use the file upload area.
  5. Select Post to submit, or Cancel to discard.

    The Add New Message composition form showing a Subject field, body textarea, Select files button, and Post and Cancel buttons

Reply to a message

To reply to an existing message, select the Add a comment area below the message, type your reply, and press Enter.

Manage messages

Depending on your permissions, you can take the following actions on a message:

  • Edit — update the subject or body.
  • Delete — permanently remove the message.
  • Hide — hide the message from other users. Select Show to make it visible again.
  • Follow post — select the star icon to receive a notification when others reply to the message.
  • Report as inappropriate — flag a message to notify your administrator. This option only appears on other users' messages.

Filter by version

If the item has multiple versions, use the Show comments for version dropdown to display messages for a specific version. Select All to see every message regardless of version.

Settings

Discussion settings are configured at the platform level by your Janison administrator:

  • Whether messages that already have replies can be edited.
  • Whether messages that already have replies can be deleted.

Contact your Janison administrator if you need to change these settings.